Safe by design. Accountable in practice.
Elsa supports providers making decisions that affect people’s health. Here’s how we keep it safe, how we check it, and who is responsible when something goes wrong.
Elsa is clinical decision support built for healthcare providers. It suggests likely conditions and next steps. It does not diagnose, prescribe, or replace clinical judgment.
The provider always makes the call.
Advisory, never autonomous
Elsa suggests; the provider decides. Nothing is prescribed, ordered or sent unless a provider acts on it.
Shows its reasoning
Every suggestion shows the findings behind it, so a provider can see why it was made and when to disagree.
Danger signs first
Urgent danger signs are shown before anything else, in line with Integrated Management of Childhood Illness (IMCI) and national guidelines.
Knows its limits
When a case falls outside what a model was built for, Elsa tells you instead of guessing.
Clinicians own the medicine.
Our engineers build the software. Clinicians decide what it says.
- Advisory boardMade up of practicing clinicians and public health experts
- Change reviewEvery model change is extensively reviewed by clinicians and checked against automated test cases before release
- GuidelinesSupports alignment with Standard Treatment Guidelines
Checked before release. Watched after.
Benchmarked
Tested against expert-labeled cases, with per-condition accuracy and calibration.
Monitored
We keep watch for model drift, unusual patterns in suggestions and how often providers disagree with Elsa.
Reported & fixed
Incidents are logged, reviewed by the clinical safety lead within 7 days, and every fix is documented.
Patient data stays protected and partner-owned.
Minimal by default
We collect only what an assessment needs. Patient names aren’t required.
Encrypted & hosted securely
Encrypted in transit and at rest, with access limited by role/capability.
Within the law
Supports data processing in line with National requirements for Personal Data Protection.
Partners own their data
Each partner agreement sets out how data is used, retained and deleted. We never sell health data.